by Fran McCully | Aug 22, 2013 | Business Development, Business Tips, Customer Service Tips, Management Tips, Profitability Tips
In the vast majority of industries, referrals are the most cost-effective way to gain new clients and grow your business. When you attract new clients through referrals, your marketing costs are lower, your selling process is easier and more effective, and the...
by Fran McCully | Sep 6, 2012 | Business Development, Business Tips, Cost-Savings Tips, Customer Service Tips, Expense Reduction Tips, Time Management Tips
If you’re looking for ways to boost your productivity, technology is a great place to start. The good news is there are many free options available. Here are five favorites you might not know about. 1. Bridge lines. If you need teleconference lines, you’re in luck: ...
by Fran McCully | Jul 26, 2012 | Business Development, Business Tips, Customer Service Tips, Management Tips
One of the main reasons clients leave is because they feel ignored. The cost of ignoring clients is high; you have to do more marketing and replace those clients when they leave. The antidote to this is easy: just stay in touch more with clients, and let them know...