by Fran McCully | Nov 28, 2013 | Business Tips, Customer Service Tips, Management Tips
Have you ever called a help line and at the end of the call had a bigger problem than before you called? Unfortunately, it’s not uncommon. Navigating the help line process can be a challenge for anyone’s patience. Here are a couple of tips you can try to make the...
by Fran McCully | Oct 31, 2013 | Accounting, Bookkeeping Tips, Business Tips, Cost-Savings Tips, Management Tips
Watching the cash balance is one of the most frequent activities of a small business owner. Besides making sure you have enough cash for payroll and bills, there is another huge opportunity you can benefit from: lowering the cost of processing your bills. It can be...
by Fran McCully | Oct 17, 2013 | Business Tips, Customer Service Tips, Management Tips, Profitability Tips
Every sales lead is precious. It takes a lot to get people’s attention these days, and once a lead or prospect comes in your door, you’ve accomplished that hurdle, but now you have another one: getting the business. To ensure you can turn those prospects into...
by Fran McCully | Oct 3, 2013 | Business Development, Business Tips, Management Tips, Profitability Tips
As we move into the fall season and the final quarter of the year, it’s a perfect time to commit to a project in your business that will help you reach the year’s end in better shape. Here are five ideas: 1. Back-to-School Time If payroll expenses are one of...
by Fran McCully | Sep 19, 2013 | Business Development, Business Tips, Customer Service Tips, Management Tips
When it comes to marketing, the company invoice might be the last thing you’d think about. But think again: it’s a great place to make every attempt to get paid faster and have your customer coming back for more services and products. Here are five fun...
by Fran McCully | Sep 5, 2013 | Accounting, Bookkeeping Tips, Business Development, Business Tips, Management Tips, Profitability Tips
On a doctor’s visit, the first thing the nurse does is take your vitals: your temperature, blood pressure, pulse rate, and respiration rate. These basic measurements are the first place doctors look to see if something is wrong with our health. Knowing your vital...
