by Fran McCully | Apr 15, 2015 | Business Tips, Customer Service Tips
Have you ever stayed at a hotel and then returned, finding that they have stocked your room with everything you asked for the last time you were here? Your special allergenic pillow was already waiting for you, you were asked if you would like a dinner reservation...
by Fran McCully | Apr 3, 2014 | Business Tips
Most of us spend a lot of time browsing the Internet, and that means using browser software. Google Chrome is the most popular browser with roughly 40 percent market share. Internet Explorer follows with about a 30 percent share and Firefox is third with less than...
by Fran McCully | Mar 20, 2014 | Business Tips, Customer Service Tips, Management Tips
Is your business easy to do business with? Or is it difficult? The answer could impact your revenue as well as your reputation for service. Here are a few tips to help you stand in your customer’s shoes for just a few minutes to answer those questions. First...
by Fran McCully | Mar 6, 2014 | Accounting, Business Tips, Cost-Savings Tips
With St. Patrick’s Day and spring arriving, March is a great month to have “green” on the mind. There are green shamrocks, green beer, the green of new vegetation, and there’s even green accounting too. Here are five ways to make your accounting a little more green....
by Fran McCully | Jan 9, 2014 | Accounting, Business Development, Business Tips
Happy New Year! The New Year brings new areas to benefit from and be aware of. You’ve likely heard these topics mentioned in the news. The question is, have you stopped and thought about how they will be impacting your business this year? The Biggie: The...
by Fran McCully | Dec 12, 2013 | Business Development, Business Tips, Profitability Tips
Many small business owners focus on generating more revenue every year, and that’s a great objective. But not all revenue is created equally. If you sell more than one product or service in your business, then you can benefit from looking at your revenue mix....